Consultation on HIV Services

Closed 18 Nov 2011

Opened 25 Aug 2011

Results Updated 11 Jun 2012

1.         Please tick the FIVE services which are most IMPORTANT to yoy

 

Advice and Signposting

2

African Men’s Space

0

African Men’s

0

Community Support

2

Computer use

0

Condoms in the post

1

Counselling

3

Courses

4

Creche

0

Driving Service

0

Financial Support

1

Gay men’s service

2

information

1

Info sessions

3

One to one appointments

2

Residential weekends

1

Saturday space

0

Service user invol

1

Welfare rights

2

Women’s Service

0

2.         Please tell us why you value these services - what is it specifically that makes them so important to you?

  • It is important to have local access services available so people to not have to travel. It also encourages me and my partner to stay in the area where there are services and not look elsewhere.
  • It is useful to get as much information as possible and have a space to talk through problems.
  • They provide me with the necessary support to be able to keep stable, to keep working and keep managing my health on an ongoing basis.
  • To keep me informed.

 3.         Are there any other services that are particularly important to you (that are not listed above) AND why are they so important?

  • Health-related services: HIV nurse; appointments with specialist; counselling services with trained NHS staff
  • No

4.         Please tick any services you have PERSONALLY USED in the past two years?

 

 

In Stockport

Out of Stockport

Advice and Signposting

3

2

African Men’s Space

1

1

African Men’s

1

1

Community Support

1

1

Computer use

1

1

Condoms in the post

1

1

Counselling

3

1

Courses

1

2

Creche

1

1

Driving Service

1

1

Financial Support

1

1

Gay men’s service

1

2

information

3

2

Info sessions

2

2

one to one appts.

2

1

Residential weekends

1

2

Saturday space

1

1

Service user invol

1

1

Welfare rights

2

1

Women’s Service

1

1

 

29

26

 5.         If you have had a particularly good or particularly bad experience with any of the services you have personally used in the last 2 years, please explain in as much detail as possible what made it Good/Bad - please specify which service you are referring to.

  • The ability to be able to open up and share my fears and concerns in a positively HIV friendly environment is something that is hugely valuable and something that the voluntary sector offers, whereas the health services – GP’s and clinics just don't seem to have the time - everything is so rushed, in, prescription/drugs, out, next

6.         Are there any other relevant services that you have personally used in the last 2 years AND if you had a particularly Good/Bad experience, what made is so?

  • HIV nurse is a great support; Specialists at the hospital are really helpful - can trust what they say.

7.         Please tick any services you would PERSONALLY NEVER use?

 

 

In Stockport

Out of Stockport

Advice and Signposting

1

2

African Men’s Space

3

3

African Men’s

3

3

Community Support

2

2

Computer use

3

3

Condoms in the post

2

2

Counselling

1

2

Courses

1

2

Creche

3

3

Driving Service

2

2

Financial Support

2

2

Gay men’s service

2

2

information

1

1

Info sessions

2

2

one t one support

1

2

Residential weekends

3

2

Saturday space

2

2

Service user invol

2

2

Welfare rights

1

2

Women’s Service

2

3

 

39

44

 8.         Please tell us why you would never use these services - please specify which service you are referring to.

  • Don't want to travel outside local area for services provided by volunteers, not professionals.  Can get condoms in shops / pharmacies.
  • Most of the "nevers" are because I don't fit that profile, but the Stockport su user groups / residential weekends / information sessions wouldn't work on the small scale needed in Stockport - there's a real benefit in getting together with numbers of others in the same position, and that needs a regional approach - not everything can be done locally.
  • Not interested, would seek help if and when I needed it.

 9.         Are there any other relevant services that you know of, that you would never use AND why?

No responses.

 10.       Please tick any services you believe can ONLY be delivered by a specialist HIV organisation.

  • Advice, support and signposting, Community Support
  • Courses
  • African Men’s Space, African Space, Courses, Gay Men’s Service, Information sessions, One-to-one appointments, Residential weekends, Saturday Space, Service user involvement groups, Women’s Service
  • One-to-one appointments

 11.       Why is this?   (Please explain in as much detail as possible, and where a comment refers to a particular service type, please specify which service you are referring to).

  • Makes sense to have courses provided by people who understand what you are going through.  But the council already provides sign-posting, community support and the NHS provides the healthcare services locally.
  • HIV is still not "any old" disease, its not diabetes, MS, cancer, it’s a condition that others treat differently, discrimination and stigma still exist.  In general services sometimes the staff reaction is poor, but more concerning is that staff often don't understand and youend up training them, and still end up not being confident the advice you receive is appropriate for a person with HIV - this is unsettling at the least and potentially dangerous.  However, even when compared with "other" conditions, the comparison is not a level playing field - many so called general services, are actually not general, but have been developed over many years to meet the needs of these other common conditions - these services have then become known as general or mainstream.  The HIV services provided by HIV specialist providers are fulfilling the same need for people with HIV, they are not "special" services that others don't get; they are simply trying to level the field.
  • As long as professionally trained and knowledgeable of my condition, that’s all that matters.

 12.       Are there any other relevant services that you know of, that you believe can only be delivered by a specialist HIV organisation?

  • No

 NHS Stockport aims to deliver services as 'close to home' as possible.  Thinking about the services you have used OUTSIDE of Stockport, what would it take for you to choose to access a Stockport based service instead?

  • The services would need to be local and easily accessible to the town centre area for transport. Locale is the only reason I've chosen to use the services elsewhere.
  • I prefer to use local services.
  • Sometimes, closest to home, is not best.  Some people need the confidentially and security distance provides.  Given this, for these people, nothing but distance from home would provide the same level of security.  Just as important is the fact that some services require a minimum level of expertise and that expertise is gained by working with significant numbers of people - numbers that simply aren't present within a small geographic area.  The only way this could be replicated locally is by bringing that centrally available skill into the borough on an outreach basis.  Much like the satalite HIV clinic runs at SHH staffed which a consultant from the centre of expertise - nrt manc.  Finally, local services don’t always have the number of clients all wanting / needing the same thing at the same time - so you have to widen the net to a larger area .... you can't get peer support in a group of 1 (or even a group of only a few).  It isn't realistic to provide group activities in small areas.  The only way to get around this and provide these activities / support networks locally, would be to attract not Stockport residents to attend Stockport events.

14.       Please use this space to tell us anything else you feel is important for us to hear.  This could be about your needs and /or services available. 

When money is tight, I would prefer to invest in the professional healthcare services. All the other services can be found elsewhere.

Overview

NHS Stockport wants to get the views of local people on our HIV services.

Why We Are Consulting

The NHS is going through immense changes, couples with a reduction in overall funding allocations. In order to meet the health needs of our residents, we need to review existing services and contracts to make sure we are delivering the right services and getting the best value for money.

We want your views on the current services and what health needs exist for future contracting decisions.

What Happens Next

Your views will be taken to our Board for use in deciding future contracts for HIV services.

Areas

  • All Areas

Audiences

  • Men
  • Women
  • Older people
  • Younger people
  • Young adults
  • Patients
  • Carers
  • Ethnic Minorities
  • Families
  • People with disabilities
  • LGBT group
  • Carers
  • Ethnic Minority Community group

Interests

  • Sexual Health
  • Screening
  • Health information leaflets
  • Website
  • Events
  • Dignity & Respect
  • Equality & Diversity
  • Access